Menu

FAQ

At Watch Limit we want to make everything as simple and hassle-free as possible. Below are some frequently asked questions. If your question isn’t listed below, please do not hesitate to contact our Customer Service team.

Yes!

We sought out industry-wide revered Swiss-trained watchmakers to handle our timepieces. They conduct a multipoint inspection on your watch for authenticity, performance, and condition. All of our watches are photographed in-house and listed with a thorough description to exhibit every aspect of its condition and service history with total transparency. Our trust in our team allows us to back all of our timepieces with 1-Year Watch Limit Warranty on the movement of the watch. Please care for your watch with the highest regard as we do not cover loss, theft, water damage, or any damage caused by negligence or mishandling of the watch.

We are not an Authorized Dealer of any of the brands in our collection and cannot make any claims on the manufacturer’s original warranty that comes with the watch.

Yes, we ship internationally via FedEx to approved FedEx locations. Please see the FedEx website to determine if your country is included in the list of approved countries. Please note that we do not offer free international shipping and a shipping charge will be applied at checkout.

For domestic orders (within the United States), we offer payment via bankwire transfer, credit/debit card, and financing through Affirm. The only payment method available for international orders (outside of the United States) is bankwire. All orders paid for by bankwire will have a 3% discount applied at checkout.

Watch Limit offers a 3-day, no questions asked delivery window starting at the time of successful delivery. Should the watch be returned in its original condition (not worn or with new signs of wear), a refund will be issued either to the original payment method (less any payment processing fees for credit card, etc.) or in the form of store credit. No returns will be accepted after this 3-day period.

Yes! Please fill out our sell form in order to receive a quote for your watch.

No. We are not an Authorized Dealer of any of the brands in our collection and cannot make any claims on the manufacturer’s original warranty that comes with the watch.

Currently, no. While we’re remodeling our showroom, we’re operating fully online and aren’t able to invite our clients for in-person showings, transactions, or retrievals of their purchases.

We are happy to offer free domestic shipping. Our shipping team will prepare your watch for dispatch within 48 – 72 business hours of obtaining payment confirmation In an effort to provide necessary insurance coverage for protecting your purchase, we do not offer deliveries to residential or commercial addresses. Additionally, we do not ship packages on Friday or over the weekend. Your timepiece will be shipped exclusively via FedEx Insured Express Shipping to a FedEx Ship Center of your choosing for secure pickup.

Visit Our Store

Dive into our collection of top luxury brands.